PUBLIC OFFER
for the conclusion of an agreement for providing access to the Service
1. General Provisions
1.1. This document is an official offer (public offer) in accordance with Article 437 of the Civil Code of the Russian Federation.
1.2. The person publishing this offer (hereinafter referred to as the "Provider") offers any legally capable individual (hereinafter referred to as the "User") to enter into an agreement under the terms set forth below.
1.3. Acceptance of this offer is deemed to occur when the User performs one or more of the following actions:
- registration in the Service;
- payment for services;
- actual use of the Service.
1.4. From the moment of acceptance, the agreement is considered concluded.
2. Terms and Definitions
Service — the Provider's software available via the Internet.
Account — the User's account within the Service.
Tariff — the cost and conditions of access to the Service.
3. Subject of the Agreement
3.1. The Provider grants the User access to the Service under the SaaS model (software as a service).
3.2. The Service functionality may include:
- DNS record management;
- automatic IP address updates;
- API usage;
- other features specified on the website.
3.3. Access is provided remotely via the Internet.
4. Registration and Account
4.1. To use the Service, the User must complete registration.
4.2. The User agrees to:
- provide accurate information;
- ensure the security of account access credentials;
- not transfer access to third parties.
4.3. The User is responsible for all actions performed through their account.
5. Pricing and Payment Procedure
5.1. The cost of services is determined by the tariffs published on the Provider's website.
5.2. Services may be provided:
- free of charge (limited functionality);
- on a paid basis (subscription or one-time payments).
5.3. Payment is made using payment services available on the Provider's website.
5.4. During payment, the User may be redirected to a payment provider's page.
5.5. The Provider does not process or store the User's payment details.
5.6. The User's payment obligation is considered fulfilled upon confirmation of a successful transaction.
5.7. The User is provided with an electronic receipt in accordance with the legislation of the Russian Federation.
6. Subscription and Auto-Renewal
6.1. Access to the Service may be provided on a subscription basis.
6.2. A subscription means access to the Service for a defined period with automatic renewal.
6.3. By activating a subscription, the User agrees to automatic recurring charges for subsequent periods.
6.4. The User may disable auto-renewal in their account settings.
7. Rights and Obligations of the Parties
7.1. The User has the right to:
- use the Service within its functionality;
- receive information about the Service;
- discontinue use of the Service.
7.2. The User agrees to:
- not use the Service for unlawful purposes;
- not interfere with the operation of the Service;
- comply with the terms of this offer.
7.3. The Provider has the right to:
- modify the functionality of the Service;
- restrict or terminate access in case of violations;
- perform maintenance work.
8. Liability
8.1. The Service is provided "as is".
8.2. The Provider does not guarantee:
- uninterrupted operation of the Service;
- absence of errors.
8.3. The Provider is not liable for:
- inability to use the Service for reasons beyond its control;
- actions of third parties;
- loss of User data.
8.4. The Provider's liability is limited to the amount paid by the User for the last billing period.
9. Refund Policy
9.1. The User has the right to cancel services at any time.
9.2. Refunds are processed upon the User's request.
9.3. Refunds are made using the same payment method used for the original transaction, unless otherwise required by law.
9.4. The Provider may take into account the actually provided services when calculating the refund amount.
9.5. The refund processing time may take up to 30 banking days.
10. Personal Data
10.1. The User gives consent to the processing of personal data.
10.2. Processing is carried out for the purpose of fulfilling the agreement.
10.3. The procedure for processing personal data is defined in the privacy policy.
11. Amendments to the Offer
11.1. The Provider may amend this offer at any time.
11.2. The new version becomes effective upon publication on the website.
12. Term and Termination
12.1. The agreement is effective from the moment of acceptance.
12.2. The User may stop using the Service at any time.
13. Dispute Resolution
13.1. Disputes shall be resolved in accordance with the legislation of the Russian Federation.
13.2. The parties agree to follow a pre-trial dispute resolution procedure.